Force User/App Refresh upon From update.


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    Jonathan Hsu

    Hey Steve,

    Thanks for sharing the pain points your team are experiencing. I understand the challenge and while there are a few ways to minimize the gap between form updates and data collection, we do not currently provide a way to push or force form updates to devices upon a server save.

    My best recommendation is to have users enable Sync on Start and/or Auto-Sync to increase the frequency that the device is synced and thus reduce the chances that a user completes an outdated form. The other idea that comes to mind is notifying your users when form changes are made so that they are explicitly informed to sync their devices. Hope this helps, please let us know if you have any other thoughts and/or suggestions.

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