Stop Android Image Label size stretching to screen width.

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Lucas

October 21, 2020 09:10

Image label images on iphones match the pixel size of the original .png

 

However on the Android devices we have tested they are always stretched to full screen width which takes up alot of vertical space on the form and ruins the quality of the images.

 

We would like the Image Labels to be controlled and relative to original source image size on Android devices the same way they are on Iphones.

 

Thanks

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  Permanently deleted user October 22, 2020 17:33

  Hi Lucas,

  Thanks for reaching out. On the Android Side the images are currently relative to the original source size the issue is all the android devices are different screen resolutions which can result inconsistency here.  On the iOS side we are actually resizing the image to fit the device size so it is not the same as the source.

  Would you be able to submit a ticket to our help center with the details of your form so we can take a look into this on our end and get you some more details about your specific use case.

  Thanks,

  Ben

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  Lucas October 23, 2020 11:07

  Hi Ben,

  I submitted a ticket and they told me to post a feature request because of the reasons stated above where Android devices always show the Image Label rendering stretched to full screen width no matter what size the source image is and no matter what brand Android device it is, but iPhones change the rendered Image Label size relative to the source image size

  To be clearer: reducing the source image size reduces the rendered image on iphones but remains the same size on Android just reduces the quality (i guess because its stretching a smaller image to full screen width)

  What we are experiencing is exactly the opposite of what you wrote above which is confusing haha.

  Thanks

  Lucas

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