iForm installation - server name not defaulted

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Therese Hughes

November 05, 2019 01:14

When a user installs the iform app, can the field for the server name be left blank so the user needs to type in the server name?  Alternatively, can the error message be changed to include 'invalid username/password or server name'?

This is because some of our users have tried to sign in to the app and haven't realised that they need to change the server name even though we have sent instructions that say to change the server name.

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  Joe Vetoe November 05, 2019 13:11

  Hi, Therese. Thanks for reaching out. I definitely think the error message could be clearer and include changing the server name as one of the options. Another option for you to consider is our White Label offering which allows you to brand the app and set preferences (such as server name, etc) specifically to your needs. Have a look here at what White Label has to offer and I'll speak with the dev team about improving messaging. Let me know if you'd like to discuss the White Label further. Happy to set up a time to talk. Thanks!

  White Label: https://www.zerionsoftware.com/white-label/

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