Create a field specifically for unaltered, clickable hyperlinks (Google maps GPS links, exterior job data, etc.)
To me, this is a no-brainer. For my field team, I pre-fill in each form, and each form is a job address. Currently, there is no way to put an unaltered, clickable link into a form, so I can't include a Google hyperlink address for the workers to click on to navigate to the jobs. Instead, I have to include the GPS separately thru text messages to them. How much better would it be if ALL the job information that they need could be encapsulated into the form? And it doesn't just have to be a google map link. It could be job-specific reference information that they could use. To do our work, sometimes we have to leave your app to make use of better-executed features already on our phones, but we WILL come back to it.
Currently, the only method you provide is to paste hyperlinks directly into text fields, yet your system changes the hyperlinks once you save them, and it renders them inoperable on Apple and Android phones. If you ask me, its a bug in your system. I imagine this would be a fairly easy change that you could make on your end that would be of such a HUGE benefit for your small and large business customers.
Appreciate you sharing this detail with us.
Have you looked into using our Attachment Element and passing in dynamic form data to the element? Take a look at this example. https://iformbuilder.zendesk.com/hc/en-us/articles/208151953-Attachment-How-do-I-dynamically-populate-a-URL-
This allows you to pass in a google maps link or any link for that matter and pass additional data in such as street address details. This currently only works on iOS but will be available on Android here in our next release.
Let us know if this works for you or you are still having issues.
I think I already told your team this, but your suggestion would be fairly useless for most customers. Imagine you are an oil & gas worker heading out to take readings at various wells spread out in the middle of 50,000 acres of West Texas scrub land. Or a construction worker headed to a project on a street so new it doesn't even show up on Google Maps yet. These 2 people need coordinates to specific locations ON THE EARTH, which may not have a mailbox next to it, which your suggestion would certainly need. However allowing a clickable Google Maps hyperlink WOULD solve this problem. Your ponderous 4-additional-data-point hack simply doesn't pass muster. What, specifically, is the problem? It seems like a no-brainer.
Thanks for detailing that you are looking for Latitude and Longtiude. For this to work you just need to simply tune the attachment element to pass in latitude and longitude vs a street address. This can also be modified as you mentioned above to go to any link on the web and pass in dynamic data.
Here is a link to a Form Package that you can import into your account to see this in action.
Simply type in the Lat Long in the Text field above the attachment like so 38.9,-77.8 and it will open the map at that location.
If you are dispatching out these records you should populate the text field from the server, then assign the record out and it will navigate to those coordinates for them.
Let me know if you have any other questions but this should solve your challenge.
Please sign in to leave a comment.