To me, this is a no-brainer. For my field team, I pre-fill in each form, and each form is a job address. Currently, there is no way to put an unaltered, clickable link into a form, so I can't include a Google hyperlink address for the workers to click on to navigate to the jobs. Instead, I have to include the GPS separately thru text messages to them. How much better would it be if ALL the job information that they need could be encapsulated into the form? And it doesn't just have to be a google map link. It could be job-specific reference information that they could use. To do our work, sometimes we have to leave your app to make use of better-executed features already on our phones, but we WILL come back to it.
Currently, the only method you provide is to paste hyperlinks directly into text fields, yet your system changes the hyperlinks once you save them, and it renders them inoperable on Apple and Android phones. If you ask me, its a bug in your system. I imagine this would be a fairly easy change that you could make on your end that would be of such a HUGE benefit for your small and large business customers.
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