Android Troubleshooting

Note: This issue has already been fixed in android app version 8.1.

What's covered:

• What is the Location element?
• Why does the app crash when clicking the Location element?

Also, check out:

• How do I capture location data on my form? 

What is the Location element?

The Location element is used to capture GPS data of the current geolocation when the element is engaged. The Location element captures GPS Location Data for Latitude, Longitude, Altitude, Speed (m/s), Horizontal Accuracy(m), Vertical Accuracy (m), and Time. 

Why does the app crash when clicking the Location element?

If the Android app crashes when selecting the Location element, please make sure there is no description written for the element. To check this, please follow the instructions below.

PLEASE NOTE: To edit forms in the Form Builder, you'll need to be either a Company Admin or the user who created the form.

STEP 1. With your form pulled up in the Form Builder, click the Location element.

STEP 2. Under the Common tab, find the Description field and delete any data in the field.

STEP 3. Save your form.

Sync your device and you should be good to go.