iFormBuilder Common Questions

How do I update my billing address?

If you do not see the Billing link under the Company section, follow this article here on how to enable it. After this is enabled, follow the steps below:

STEP 1. Under the Company tab, select Billing.

If you have the new Mega Menu, hover over the menu and under Company click Billing:

STEP 2. Click on Update Billing

How do I update my credit card information?

If you have your latest invoice, you can click the Pay with Card button at the bottom and update your information there. If you don't have it, no worries, you can reach out to your Customer Success Manager and he or she will be happy to assist getting that updated.

If you're unsure who your CSM is, please reach out to our support team either via chat or by sending an email to support@iformbuilder.com.