iFormBuilder Common Questions

How are photos and signatures secured/stored?

Q. Where are the media files stored?
A: As of June 2012, media files are stored either in Cloud Files (hosted by Rackspace) or a user-defined media location.

Q. Why don't you password protect the URL? 
A: The URL of each media file is stored in a data file that requires an iFormBuilder Username and Password with Viewing rights to that form to retrieve. The name of each file is randomly generated, so people can't guess the links to see the media unless you provide them with the link.

Q. What benefit does "https" provide if the file names are randomly generated?
A: Data transferred over "https" cannot be tampered with or sniffed into.

Q. If I delete a record from iFormBuilder what happens to my media?
A: When you delete records from iFormBuilder any related media files will be deleted as well. If you are storing media in Dropbox, you can restore the deleted file to the Dropbox account.