Form Builder Common Questions

What's covered:

• When would I want to disable an element?
• How do I disable an element?

When would I want to disable an element?

There a few instances where disabling element (as opposed to deleting or editing) can come in handy.

• You want to change the element type (ie. Text to Text Area), but don't want to lose the data you previously collected. Disabled the current element and creating a new element in its place allows you to retain the data previously collected.
• You no longer want to collect data under that element, but want to retain previous data.
• You need a smaller or larger data size for the info you're collecting. Disable instead of changing so that you don't lose your data.
• Same with Encryption. Changing Encryption on an element will drop the data so instead of editing, disable the element and create a new one in its place.

How do I disable a form element?

To disable a form element, please follow the instructions below.

STEP 1. From inside the web portal, hover of the Forms tab and select Form Builder.

STEP 2. Search for and load the form you'll be working in.

STEP 3. Highlight the element you want to disable.

STEP 4. Under the element properties tab, click the Disabled checkbox.

STEP 5. Save your form.